This financial services business has a strong focus on supporting its customers across a range of their lifestyle needs.

The organisation had a technology ecosystem that enabled fast, iterative technical learning, and a team of curious data professionals keen to explore. It needed an innovative approach to allow for skills development and demonstration of technical capability, coupled with education to meet all levels of understanding and unlock organisational curiosity.

We designed a bespoke approach to address this opportunity. By understanding the needs of the organisation alongside the emerging capacity, we sought to:

• Ignite team curiosity and enable knowledge sharing
• Test the technical capability of tools
• Grow team skills
• Implement technical safeguards (e.g. PII protections, redaction capability)
• Demonstrate a variety of Generative AI uses
• Build organisational awareness and the appetite to unlock business value.

After three weeks of technical exploration, the team were ready to hit the roadshow circuit. During workshops across the business, we provided an overview of Generative AI, demonstrated the pilots to give teams a chance to see and explore Generative AI solutions in action, showcased how safeguards could be put in place and discussed high value uses for the business.

Many areas of the business were curious about its potential of Generative AI. The company sought to immerse itself in Generative AI, power understanding across the business, and ignite the identification of the best business uses for this emerging technology.

The approach enabled a quick, low cost and immersive method to explore Generative AI. The data and analytics team walked away with skills and knowledge of how Generative AI worked, as well as ideas on where it could be deployed. The business was supported through informative education sessions and the opportunity to touch and experience Generative AI in action.